• Improving Student Outcomes

    Results you didn’t think were possible through our best practice student retention, admissions management and student contact center services and technology.

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  • Student Retention for Your Institution

    CARS provides student success advisors who contact 100% of your students, early warning and at-risk technology, student retention management software, and digital dashboard reporting.

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  • Admissions Management for Your Institution

    Customized services including admissions help desk, lead qualification, initial interviews, application processing, document collection and enrollment counseling.

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  • Student ContactCenter Services

    We manage multi-department help desk functions, individual departments such as financial aid, and specialty outbound programs like placement verification, which allow College and University personnel to focus on teaching, curriculum and strategic counseling.

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Increase Administrative Efficiency

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From 1985 – 2009, the overall consumer price index experienced a 100% increase, while the cost of college increased 412% (www.inflationdata.com). The public is demanding better outcomes in relationship to cost. Institutions must do more with less, and partnering with CARS can help you achieve that goal.

World Class Student Service

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Our student contact centers answer student inquiries in 15 seconds, on average, and only 5% of students abandon their calls. We are dedicated to serving your students, and can be available 7 days a week, 24-hours a day. [more]

Improve Retention

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An NCES study by Horn-Premo indicates that 75% of all students have at least one risk factor and 23% of students have four or more risk factors. By leveraging technology, our Student Success Advisors pro-actively contact 100% of your students and build custom student contact plans to address their unique issues.[more]

Who We Are and How We Work

We utilize a combination of people, process and technology to manage high volume administrative processes so College and University staff and faculty can concentrate on teaching, curriculum, student access and escalated cases.

  1. The importance of improving enrollment yield and student retention has never been greater.
  2. To excel in a competitive environment, institutions must have world-class administrative processes, student support and technology. You can achieve these goals by leveraging CARS suite of services.
  3. We are expert in rapidly improving results through technology-enabled services, and caring associates acting on your behalf and within your brand.
  4. We provide reporting and access to recordings and information to support your compliance and quality assurance objectives.
  5. We have the economies of scale, technology and focus that no institution can achieve on its own.
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